Analysis & Planning
Design Principle
1. PROFESSIONAL
A medical professional may within all branches of health care, including medicine, surgery, dentistry, midwifery, pharmacy, psychology, nursing. So professional medical care is very important.
2. ACCURACY
The app give an accurate advise and description of how to do the simple medical treament. Accuracy will to eliminate common diseases bring suffering to patients.
3. EASY
This app is designed for patients, When patients feel uncomfortable, they are not willing to more act. So make this as simple and quick as possible.
4. TRUSTEWORTHY
Medical diagnosis, trustworthy is an essential element. 100% trust for patients is the best feedback for patients.
5. DIVERSITY
In a diverse environment, not only diagnosis, but also medicine delivery, health news, health maintenance methods.
User need
User needs are actions that a user must take while interacting with a system (i.e., app) to complete a task. The app must suffice them for the user to achieve the right outcome. User needs are learned through research.
1_ User expects to easy to find a doctor
2_ User expects to view the profiles of the people who left reviews so that they can fe l a personal connection with the user
3_ User expects to find an expert.
4_ User expects to browse service times so that they can know when the service times are
5_ User wants to report inaccurate reviews so that the information on the site stays monitored and accurate
6_ User expects to be able to message other users so that if they have questions about the Medical treatment the users have had
7_ Users expects to have an activity history list
8_ Users expects to have rewards
9_ Users expects to have a better plan for their times so that they can manage their times.
10_ Users expects to keep their personal information safe.
11_ User expects to be provided quality resources so they can trust the process
12_ User expects a routine planner to have a structured system tailored to what works best for them.
13_ User expects to be connected with other users to learn news things from someone else perspective.
14_ User expects to after the visit, wait until needed medicine
15_ User expects to if you need further inspection, you can make an appointment online
16_ User expects to see previous medical records in online
17_ User expects to get some recommended doctors
18_ User expects to treat yourself and see similar cases
19_ User expects to add your own health plan
20_ User expects to get some health assessments and health records
Moscow Chart
A hierarchy of importance for the app